Chat Software
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Live Chat Software
Live Chat Software is best solution to provide customer support, immediate response and valuable information to website visitors through online interaction between website operators and customers in real time. Web chat tool is helpful in solving online queries of your customers thus increasing the customer’s satisfaction and improving your website’s online sales and productivity. Software is suitable for all Companies, Firms, Industries etc to interact with their customers and offers 24/7 online support.
Live Chat Software Features
- Provides multi interaction between technical support executives and online customers of your website.
- Facilitates sending offline messages in case the administrator is not available online.
- Visitor’s information can be easily viewed that includes IP address, Host name and other similar records.
- Facilitate operators to send chat transcripts.
Advantages of the Software
- Provides superior online browsing and buying experience
- Enhanced customer satisfaction
- Increase sales
- Decreases support cost
- Easy to setup and use.